REGISTERING AN ACCOUNT
To view your purchase history and registered information, please create/register an account and access your “My Account”.
We accept two (2) modes of payment.
- You may process your payment via Direct Bank Funds Transfer / Internet Banking to our bank account, details as:
Hong Leong Bank
Current A/C No.: 226 000 177 52
Marvellous Frontier Sdn. Bhd.
Kindly include your Order ID as reference and inform us immediately with solid proof of your transaction. Online orders will not be processed until the payment is proved successful and credited into our Hong Leong Bank Current A/C.
Payments for all online purchases must be credited into our HONG LEONG BANK Current A/C on or before the end of the next banking day. At the sole discretion of Fujiyama, online orders may be cancelled if full payment is not received on or before this deadline.
- Our website uses KiplePay to manage payment process. We accept payment through FPX, Kiple, Visa, Mastercard, Wechat Pay, Alipay, Boost and Touch ‘N Go eWallet.
We are currently shipping to any address within Malaysia ONLY (not including Sabah & Sarawak). Delivery will be carried out by CityLink. This cannot be chosen by the customer.
By purchasing via fujiyamajpn.com, you are deemed to have read and agreed to our Delivery Policy as stated below:
- Fujiyama only ships to any address within Malaysia ONLY (not including Sabah & Sarawak)
- No delivery will be made to P.O. boxes
- Delivery fees to all location within Malaysia (not including Sabah & Sarawak) are fixed, and will be sent via Citylink or another suitable courier company as chosen by Fujiyama.
- All orders will be processed within 1 to 3 working days upon verification of full payment.
- Orders cannot be amended nor combined (if separately ordered) once they have been confirmed. Please ensure complete accuracy of your purchase order and delivery details prior to making payment.
- Shipping address is not amendable after delivery has been processed.
- If an order has been processed, though not yet delivered, cannot be cancelled.
- Delivery time varies depending on shipping address, hence please allow at least 5-10 days for delivery.
- All orders will be proceed between 9am – 4pm (Monday-Friday), excluding weekends and Malaysian public holidays. The date and time of delivery to your chosen shipping address is at the sole discretion of the courier company.
- All orders will be properly packed for shipment and the purchaser will not hold FUJIYAMA liability for any parcels lost or damages during delivery process.
- Shipping and handling charges will be added to all purchases upon check out.
Some items may contain some signs of wear and tear due to the nature of vintage/second-hand clothing. Thus the goods have been previously worn, unless stated otherwise. We will try out best to include any stains and flaws of items in the descriptions, however some other flaws may not be noticeable and stated. There might be a 1cm-3cm measurement discrepancy on the actual item. Please also note that we cannot guarantee that the display of colour will be accurate and some colours may vary.
We do not warrant that the quality of any items and other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
RETURN & EXCHANGE POLICY
All items sold are strictly NOT refundable, NOT returnable and NOT exchangeable. We do not accept any kind of request stated above because of the customer’s personal preference. The same is applicable to all booking deposits received.
Returns and exchanges are possible ONLY in the following case:
- You have received an item different from the one you ordered
Hence, we sincerely ask all our customers to thoroughly check all the pictures and to read the item’s description and details before proceeding to purchase.